OUR PROCEDURE
Step 01: Initial Order Placement
Clients contact us and provide details on what types and quality of steel industry service materials they need for their projects. We request clients to share specific information like quantity, dimensions, alloy grade, etc. so we can check availability and pricing accurately. Our sales team is available via call, email, or meeting to gather all order details.Misteel Initial Order Placement" simplifies the process of placing your first order for steel products. Enjoy a user-friendly interface and prompt assistance to kickstart your procurement journey with ease. Start your steel sourcing experience on the right foot with Misteel's intuitive order placement system.
Our team carefully checks if we have the requested steel products available in the quantities needed based inventory tracking system. We thoroughly verify if we can supply the exact quantities and specs needed to meet project timelines. This service ensures that we can meet the client's needs with the quality and specifications they expect. Misteel Checking Availability" allows you to effortlessly verify the availability of steel products and services. Streamline your procurement process by quickly determining the stock status of desired items, ensuring seamless transactions and timely deliveries. Simplify your steel sourcing experience with Misteel.
Step 03: Confirming the Order
If we have material availability, we confirm acceptance of the order with the client via phone call or a signed agreement. We provide an estimated delivery timeline aligned with project schedule needs and other important details like total pricing, payment terms, etc. Our order confirmation assures clients we will deliver as committed.Misteel Confirming the Order" facilitates swift and efficient order confirmation processes for seamless transactions. Confirm your steel product orders with ease, ensuring accuracy and timely processing. Experience hassle-free transactions and reliable service with Misteel's streamlined order confirmation system.
Sep 04: Handling Payment
We guide clients through a smooth and secure payment process, offering different options by check, bank transfer, online payment, etc. to suit their preferences. We assist first-time clients and have dedicated finance staff to address any payment questions. Securing payment is crucial before we proceed to source and deliver their order. Misteel Handling Payment" streamlines the payment process for your steel transactions. With secure payment options and efficient processing, we prioritize convenience and security to ensure seamless financial transactions. Trust Misteel to handle your payments with professionalism and reliability, making your steel purchasing experience hassle-free.
After receiving payment, our logistics team prepares the order, carefully packs the materials for safety, and delivers on the schedule promised to clients, meeting our quality standards. We have an efficient production service and loading process for quick turnarounds along with a reliable transportation. Misteel Delivery Execution Service" ensures smooth and reliable execution of steel product deliveries. From logistics coordination to on-time shipment tracking, we prioritize efficiency and transparency to fulfill your delivery requirements. Experience seamless delivery management and peace of mind with Misteel's dedicated service.
Sep 06: Follow-Up After Delivery
Our customer support team reaches out to clients after delivery to ensure they have received the materials as expected and are satisfied. We also welcome any feedback from clients and promptly address any concerns that may come up after supply. Our post-delivery follow-up demonstrates our commitment even after payment is done. The focus at each step is on meeting client requirements efficiently and keeping them happy with great services. We fulfill orders reliably so clients order from us again.Misteel Follow-Up After Delivery" ensures customer satisfaction by conducting thorough post-delivery follow-ups. We prioritize your feedback and aim to address any concerns promptly, ensuring a seamless experience from order placement to delivery completion. Trust Misteel to provide exceptional service every step of the way.